Episode 92 | The Technology Engine Behind Brand Loyalty Programs with Len Covello
IN THIS EPISODE, KARAN FERRELL-RHODES INTERVIEWS LEN COVELLO. Have you ever wondered what drives loyalty? Initially, loyalty programs were driven by tangible rewards like vacations or merchandise. Still, the focus has shifted with the rise of companies like Amazon,...
Episode 21 | Why Prioritizing Niche Expertise Deepens Post-signature Work Relationships with Kirk Mitchell
IN THIS EPISODE, KARAN FERRELL-RHODES INTERVIEWS KIRK MITCHELL. Prioritizing niche expertise transforms post-signature work relationships by fostering deeper trust and alignment. When vendors excel in a specialized area, they bring unparalleled value, making them...
Episode 91 | How Using Digital Human Teachers is Revolutionizing Upskilling with Dev Aditya
IN THIS EPISODE, KARAN FERRELL-RHODES INTERVIEWS DEV ADITYA. Digital human teachers are transforming upskilling by delivering personalized, scalable education with AI-driven precision. By providing interactive, real-time feedback and adapting to each learner’s...
Episode 20 | How Monarch uses a Hereshore Model as a Competitive Talent Strategy with Lee Farabaugh
IN THIS EPISODE, KARAN FERRELL-RHODES INTERVIEWS LEE FARABAUGH. Monarch Professional Services Group seamlessly blends remote and local talent to create a dynamic workforce, harnessing expertise from small communities and global markets. Their approach not only...About SDL
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